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We know that service means versatility, so we’ve taken our expertise in the single-family business and applied it to meet the needs of multi-family and commercial contractors as well. No matter what your business, WCCV will meet your needs.
We guarantee proper seam placement and will provide the minimum yardage required to complete the installation using the most effective measurement techniques and tools available to the industry. It is our infrastructure that ensures a quality installation for our clients.
A WCCV installation means real quality. Give us the opportunity to show you just how exceptional our service is!
We keep all our employees trained on the latest techniques, and our installers don’t work unless they meet our specifications.
To be the best at what you do, your employees must also be the best. As your faces in the field, they represent your good name. To ensure our people are at the top of their game, they are constantly learning. In fact, extensive training is required of all our employees. In addition to on-the-job and classroom training, our staff members use the web- based Home Solutions Online University which is available to them 24/7. This Internet learning facility has extensive programs on flooring types and installation procedures, client services, management skills, and standard software applications, as well as color, design, and trend courses.
We stand behind our work. Customer satisfaction is as important to us as it is to you. Our goal is 100% customer satisfaction, but on occasion things do happen on a job site that requires us to go back to a job we’ve previously installed. Regardless of whether it was 3rd Party Damage or a Manufacturing Flaw, you want it fixed and fixed fast!
For that reason, WCCV has a dedicated department that has on staff, expert mechanics for each of the flooring products we install. We’ve made this investment because it is the right thing to do. By having this staff available we make you look even better!