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Homeowner Services

Our goal is to exceed every homeowner’s expectations. It’s important to us – and we know how important your JD Power Customer Satisfaction Ratings are. That is why we have a gorgeous Design Center and interactive tools to ensure that your homeowners are completely satisfied.

One on One Design Appointment

With our full-service showroom complete with the latest trends, the most durable and most exotic hardwoods and synthetics – your homebuyer is guaranteed a great experience. Our design consultants are up on the latest styles, and are also trained to ask customers all the right questions about their lifestyle and aesthetic preferences.

DESIGNeD.

DESIGNeD. is our exclusive online homeowner education tool. that explains to homebuyers how to best prepare for their design appointment, describes the features, benefits and limitations of the various selections available to them, lists the requirements needed to maintain the finishes once installed, and ultimately enhances the design center experience.

“Your Selections. Your Home.” DVD

This program focuses on setting realistic expectations with homeowners regarding the installation, appearance and use of the various flooring types in their new home. The DVD is shown during their design appointment.